Counselors


The certified counselors at Cedar Memorial make the funeral planning process simple and affordable. Our counselors are specially trained through a national certification program to serve the best interests of you and your family.


Michelle Behnke

Director of Business Operations - Family Service Counselor

Michelle joined Cedar Memorial in 2006 and has been instrumental in making the experience of the families we serve as stress-free as possible by stream-lining processes and developing best practices.

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Brent Miller

Family Service Counselor

Brent has been a Family Service Counselor for more than 20 years. When he came to Cedar Memorial, the newly created Family Service department was an innovative way to serve families as a cemetery representative and expert in pre-planning.

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Jill Japenga

Family Service Counselor

Jill began her career at Cedar Memorial in February of 2009. Her role as a Family Service Counselor involves helping families secure their cemetery and memorialization needs, as well as planning funeral services before death occurs. She received her Certified Planning Consultant accreditation in October 2011.

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Jim Swain

Family Service Counselor

Jim has served as a Counselor since joining Cedar Memorial in 1993. He assists the funeral directors with at-need families, representing the cemetery. He follows up with these families to help them in any way possible.


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Julie Freese

Family Service Counselor - Certified Celebrant

Julie joined Cedar Memorial in 2006 as a Family Service Counselor. In addition to this role, Julie is a Certified Celebrant, manager of the hospitality staff and serves Cedar Memorial in various other capacities, with her focus on enhancing the experiences of the families we serve.


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Shelbie Irish

Family Service Counselor

Shelbie began working for Cedar Memorial in 2014. The skills she developed while working for Hospice organizations combined with her caring and compassionate nature have made Shelbie a welcome member of the Family Service team. She interviews families and helps walk them through the many options they have to consider.


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